DELIVERIES WILL TAKE LONGER THAN USUAL DUE TO THE CURRENT HEALTH CRISIS. WE ASK FOR YOUR PATIENCES DURING THIS TESTING TIME.
We endeavour to deliver within 7 working days of your order being placed, excluding week ends & bank holidays.
At certain busy times of the year this may not be possible, if you have not received your order during that period please telephone our sales office on 01557 500 253. If your order is urgent please contact our sales office on 01557 500 253 before 10:30am on the day of ordering, we may be able to arrange an express delivery for you at additional cost. If an item is out of stock you will be contacted by our team. In some cases we will dispatch part of your order and follow up the remaining items if they are due in stock during that week, you will only be charged for one delivery.
For goods which are made to order, there may be a slightly longer delay. Delivery information for these instances are found on the individual product page, if you have any further questions or cannot find the delivery information you are looking for please call us on 01557 500 253.
Our carriers deliver Mon-Fri (excluding Bank holidays) from 07:00 to 21:00 hours. A signature may be required by the driver or postman, if you are not going to be at home you can leave instructions at the checkout stage for the package to be left in a secure place or with a designated neighbour.
Customers in the EU and the Rest of the World will be required to pay their country’s duty and tax before the goods are delivered by the carrier. You will be notified prior to delivery of the amount owed.
If you would like to return an item from Solway Feeders, please visit our Returns page.